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Frequently asked questions

What are the most commonly performed cosmetic/aesthetic treatments in the U.S.?

In 2020, $16.7 billion was spent on cosmetic procedures in the U.S. For over a decade, laser hair removal held strong as one of the top five minimally invasive cosmetic choices, with over 1 million procedures performed annually. However, according to new research statistics from the American Society of Plastic Surgeons, the popularity of laser skin resurfacing, and intense pulsed light (IPL) treatments has grown in recent years. Now, laser skin resurfacing, and IPL photo-facials are among the top five minimally invasive cosmetic procedures, with each seeing approximately 1 million procedures annually.

Since its inception, ComplexCity Aesthetics has listened closely to the needs of the medical aesthetic community. Our product portfolio provides solutions and applications for the most popular procedures. By utilizing proven technology, we meet the demand for these treatments with innovative multifunctional devices that will delight your clients with visible results.

Do I need more than one of the same machines?

The answer to this question really depends on how much traffic your practice sees, as well as the size of your space. Of course, our goal is to grow with you! We recommend starting off with one multifunctional device and adding more as demand increases.

Our products are backed by years of industry experience and designed with the intention to meet the needs of today’s client base. Many of our aesthetic medical devices bundle different technologies to give you more procedural offerings and help you diversify your treatments. For more information about device features and suggested quantities, speak with a local ComplexCity sales rep.

Can you come to my practice and do an on-site demonstration?

ComplexCity stands behind their products. While we don’t offer pre-purchase demos, we do offer unique and convenient options to help you experience the devices that interest you most in action. For further information, please contact a sales representative to learn more.

Does ComplexCity provide training for their products?

Yes! Support and training are available for every purchase you make from ComplexCity Aesthetics. We do all we can to get you up and running, ready to confidently provide cutting-edge aesthetic treatments. Our clinical team trains everyone in the practice from a hands-on, clinical didactic perspective. Beyond initial training, additional training sessions are also available for purchase if you’d like a refresher or if you hire a new aesthetician/technician later. For more information, speak to your local ComplexCity sales rep.

I'm opening a new practice. What should I start with?

Make sure your portfolio meets the demands of your clients! ComplexCity Aesthetics devices are developed to provide solutions to practices that cover over 90% of treatments sought by patients in the U.S. One device could be sufficient, but it all depends on traffic. Many of our multifunctional aesthetic medical devices bundle different technologies to give you more procedural offerings and help you diversify your practice from the outset.

For new practices, we generally recommend investing in our “Practice Kick-Starter Trio”: the Hydro Jet Spa20 8 in 1 Skin Rejuvenation System, the Body Contouring Machine and the Supreme Laze IPL Multi-Functional Skin Rejuvenation System, our three most popular devices.

ComplexCity Aesthetics is your one-stop shop for all of the devices your practice needs to get started, build, and grow. When you contact a ComplexCity sales rep, we collaborate with you to develop solutions tailored to each individual practice and its needs.